Delete Your SpotRight Account and Data

In-App Deletion Path

Open the SpotRight app and go to:

Settings -> Account & Security -> Privacy & Data Rights -> Delete My Data

The app asks you to confirm that deletion is irreversible and to type DELETE before submitting the request.

Before You Delete

If you want to keep a copy of your data, use the in-app data export / data retrieval option before deleting your account.

SpotRight data export provides a downloadable ZIP with structured export data and a file index for associated files. Large media files may need to be downloaded separately because a single export can contain gigabytes of data.

Files listed in an export remain downloadable only while the underlying data still exists on SpotRight servers. After you confirm account deletion or data erasure, previously generated export links may stop working and erased files cannot be recovered through those links.

What Happens After Deletion

After confirmed account deletion:

• your SpotRight account access is removed;
• your personal cloud data is deleted or de-identified, unless limited retention is required by law or needed to

complete a valid data-rights workflow;

• your SpotRight login account is removed as part of the erasure process;
• you can no longer sign in to that account after erasure is complete;
• SpotRight clears local app data from the device where deletion is confirmed and signs you out; and
• we send an erasure report email after successful completion.

Deletion is processed asynchronously and may take time, especially if your account contains many items or media files or if service retries are needed.

Google Play Subscriptions

If your SpotRight account has an active Google Play subscription, the deletion flow requests cancellation of future Google Play renewal where supported.

This stops future renewal. It does not create an automatic refund for the current billing period. If renewal cancellation cannot be completed, you may still need to cancel manually through Google Play. Refunds for Google Play subscriptions are handled through Google Play.

Family Sharing

If you are a non-owner family member and delete your account, your family membership ends and your personal account and personal cloud data are erased. Family-shared content remains available to the family, but your identifiers on remaining shared items, photos, and notes are replaced with a neutral deleted-member marker.

If you are the family owner and delete your account, your account access is removed and account erasure starts immediately. The family space enters deletion-pending read-only status for 30 days so remaining family members can export or save shared family data. After that read-only period, family cloud data is purged, subject to any additional limited retention needed for data-rights requests or legal obligations.

If You Cannot Access the App

If you cannot access the app, email us at privacy@spotright.app.

Please include enough information for us to identify the account, such as the email address used for the SpotRight account. Do not send unnecessary sensitive information.

Other Privacy Rights

You may also have rights to access, correct, restrict, object to, or receive a portable copy of personal data, subject to applicable law.

For privacy questions or data-rights requests, contact privacy@spotright.app.

Operator

SpotRight is operated by Storokiv S.à r.l.-S.

Registered office: 120, Rue du Cimetiere, L-8018 Strassen, Luxembourg

Privacy contact: privacy@spotright.app

Support contact: support@spotright.app